What to Do If You Get an IRS Letter (Don't Panic)
Receiving an IRS notice is stressful, but most are routine and fixable. Here's how to read your letter, what the common notices mean, and the steps to respond correctly.
Few things spike your heart rate like an envelope from the IRS. Take a breath: most IRS letters are routine, and the great majority are resolved with a single, correct response. Here's how to handle one calmly.
Step 1: Open it and read it carefully
Every IRS notice has a notice number (look for "CP" or "LTR" followed by digits in the top or bottom corner). That number tells you exactly what kind of letter it is. The notice also states what the IRS believes, what they want, and your deadline to respond.
Step 2: Understand what it's actually saying
The most common notices are far less scary than they look:
- CP2000 — the income reported on your return doesn't match what a third party (employer, bank, brokerage) reported. This is a proposed change, not a bill, and you can disagree.
- CP14 — you have a balance due. It's the first notice of an unpaid amount.
- CP12 / CP11 — the IRS corrected a math error and your refund or balance changed.
- Letter requesting documentation — they need a form or proof of something on your return.
Step 3: Check whether they're right
IRS notices are not always correct. They're often generated automatically from incomplete data. Compare the notice line-by-line against your records before you accept it. You may owe less than stated — or nothing.
Step 4: Respond by the deadline
This is the part people get wrong. Even if you disagree:
- Respond by the date on the notice (often 30 days).
- If you agree, follow the payment or correction instructions.
- If you disagree, send a written explanation with supporting documents.
- Keep a copy of everything and use certified mail or the response method specified.
Ignoring a notice is the worst option. It can turn a small, fixable issue into added penalties, interest, and lost appeal rights.
Step 5: Watch for scams
The IRS almost always contacts you by mail first. They will not demand payment by gift card, wire, or crypto, and they won't threaten to send police over a phone call. If something feels off, verify against the official notice — don't trust a caller's number.
You don't have to handle it alone
If your notice is confusing, involves a large amount, or proposes changes you don't agree with, get help. Responding to the IRS is part of what we do — at Empire, audit and IRS-notice support comes with your return. Reach out and we'll help you understand the letter and respond the right way.